Search Content


Featured Content


Content Categories






Lawson's CEO Hates SaaS


A remarkable interview was published today on ZDnet, titled Lawson's CEO, Harry Debes, doesn't believe in software-as-a-service (SaaS). I find it just striking how the CEO of a major ERP company just doesn't think at all about what is good for his...
Read more about Lawson's CEO Hates SaaS...

RightNow's Defense Contract


Bozeman, Montana-based RightNow Technologies has unveiled new "defense-ready hosting capabilities" designed to support both the Department of Defense and other civilian government and intelligence agencies, according to company officials, who add...
Read more about RightNow's Defense Contract...

Six tips to surviving CRM design hell...


Having spent the past six weeks in CRM design hell, I thought Id share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isnt the most fun...
Read more about Six tips to surviving CRM design hell......

Google AdSense Reports in Analytics


AdSense publishers will soon have access to extremely detailed stats about ads via Google Analytics reports. Youll know about web pages that get more clicks, revenue generated per page, CPM rates, top referring sites, etc. For more, check this...
Read more about Google AdSense Reports in Analytics ...

Say Goodbye to Done


I found this recent paper published by the Nokia Research Center (via Putting People First) an extremely interesting read. It echoes and builds on some thoughts Ive been having recently about mobile user experience and interaction design....
Read more about Say Goodbye to Done...

Experimentation, Prototyping and Roombas.


Will we look back on the desktop experience of today in much the same way we reflect on computer punch cards of yore? If so, when will the desktop and mouse become irrelevant? How do people who want to explore the world of technology experiences...
Read more about Experimentation, Prototyping and Roombas. ...